Hire Terms, Conditions & Privacy Policy


The hire charge is based on a daily rate and is paid in advance of the equipment hire date. The client may extend the hire of the equipment by phoning It’s My Party Ltd on or before 9am on the day the equipment is due for return. It’s My Party Ltd will not guarantee an extension of the hire. Payment is required upon advice of the extension. The client is liable for hire charges until all equipment is returned to It’s My Party Ltd


When the equipment has been collected (or delivered) and signed for, the equipment becomes the responsibility of the client until it has been returned in its entirety to It’s My Party Ltd in the condition it was in when it was issued to the client.  Insurance for the equipment specified on the agreement is the client’s responsibility while on hire.

 The client will be charged for the cost of the replacement or repair of the equipment hired if damage occurs during the hire period. We reserve the right to hold the bond and/or charge the client: for the repair of equipment damaged during hire; to replace the equipment if irreparable/lost/stolen; to recover costs to retrieve the equipment or to clean the equipment. This clause also incorporates the replacement or repair of accessories and paraphernalia supplied for the hire which are not included in the schedule.


it is the client’s responsibility to ensure that the equipment is suitable for the purpose of their hire. It’s My Party Ltd will not accept responsibility if equipment does not meet expectations. It is understood that all details have been checked to ensure satisfaction with the equipment hired before/on pick up (or delivery). All equipment upon possession is understood to be in good condition and fit for use.

The client, his representative or a third-party user has no claim on It’s My Party Ltd for loss, damage, injury or death as 

a result of the client’s use of the equipment hired. Furthermore, the client, his Representative or a third-party user indemnifies It’s My Party Ltd against all claims resulting from the operation of the equipment hired.


It’s My Party Ltd will not issue a refund or credit where the equipment hired is not used due to unforeseen circumstances. Only in extreme situations will we consider supplying the same equipment at a discounted rate if the same event is to be rescheduled.


 Full refund at 14 days’ notice, 50% refund for 7 days’ notice. Less than 7 days no refund. In the scenario of lock down levels changing and restrictions on limited gathering numbers, we will re-schedule once upon agreement date by both parties and expires after 6 months.


This agreement is not transferable, and all liability of the hire falls on the client. 


The client upon signing this agreement accepts the terms and conditions as laid down by It’s My Party Ltd and agrees to pay any costs of collection and all legal fees incurred by It’s My Party Ltd in the event of legal action becoming necessary due to the equipment not being returned, hire charges and extension charges not paid for, equipments damaged and other claims relating to the hire.


At It’s My Party ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you attend our events, use our website, or interact with us in any way. By accessing our services, you agree to the terms outlined in this policy.

  1. Information We Collect:
    • Personal Information: When you register for an event or engage with our services, we may collect personal information such as your name, address, email address, phone number, and payment information.
    • Event Preferences: We may collect information about your event preferences, dietary restrictions, accessibility requirements, and any other preferences you provide to ensure a personalized event experience.
    • Communication: We may collect information from your communications with us, including emails, phone calls, and messages exchanged through our website or social media channels.
    • Feedback: We may collect feedback and survey responses to improve our events, services, and customer experience.
  2. How We Use Your Information:
    • Event management: We use the information collected to manage event registrations, process payments, issue tickets, and provide you with relevant event information, updates, and reminders.
    • Customer Support: We may use your information to respond to inquiries, provide assistance, and address any concerns or issues you may have before, during, or after an event.
    • Marketing and Promotions: With your consent, we may use your contact information to send you marketing materials, promotions, special offers, and updates about our events and services.
    • Improvement of Services: We may analyze usage data, event feedback, and survey responses to improve our events, enhance the attendee experience, and develop new offerings.
  3. Information Sharing:
    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in organizing events, managing attendee registrations, processing payments, or performing other event-related tasks on our behalf.
    • Event Sponsors and Partners: With your consent, we may share your information with event sponsors and partners who may offer products, services, or promotions related to the event.
    • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor organization.
  4. Data Security:
    • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
    • However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
  5. Your Choices and Rights:
    • You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time.
    • If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us using the information provided below.
  6. Updates to this Privacy Policy:
    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.
  7. Contact Us:
    • If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, please contact us at

This Privacy Policy was last updated on 6/06/2024